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XPane White Glove Service Plan

XPane White Glove Service Plan

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Manufacturer: Evogence

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Description

Protect your investment and ensure your customer experience is uninterrupted with the White Glove Service Plan! Our 3-year white glove service and replacement policy ensures that your XPane will remain operational.

In addition to the standard one-year factory parts and labor warranty, you'll receive an additional two-year parts and labor warranty meaning your technology is covered for a full three years.

On top of 24-hour remote monitoring and device management, the XPane also includes remote reboot capabilities and troubleshooting to ensure your audience receives a seamless experience all day, every day. Our skilled service technicians are available to assist your on-site personnel to quickly diagnose and fix issues affecting performance.

Should remote troubleshooting steps fail to solve the problem, our White Glove Service Plan entitles you to have Evogence dispatch a qualified technician to your location to repair, and if necessary, replace your XPane.